Shipping Policy
Shipping Policy — Cherievale
At Cherievale, we want your shopping experience to be smooth, transparent, and enjoyable. Below you’ll find all the key details about how we handle shipping, delivery, and tracking for your orders.
Shipping Destinations
We currently ship to customers in Canada. All orders are carefully packed and shipped from our fulfillment partners to ensure timely delivery and reliable service.
Shipping Costs
We’re pleased to offer free standard shipping on all orders . There are no hidden fees at checkout — what you see is what you pay.
Order Processing Time
Once your order is placed, our team typically processes it within 1–3 business days. After processing, you’ll receive a shipping confirmation email with tracking details so you can follow your package every step of the way.
Order cutoff time: 5:00 PM (PT) (Pacific Time). Orders placed after this time will be processed the next business day, which may affect delivery time.
Estimated Delivery Times
Delivery typically takes 3–7 business days, depending on your location in Canada.
Please note that delivery times may be longer during holidays, peak seasons, or due to customs delays — but we always aim to get your order to you as quickly as possible.
Track Your Order
As soon as your order ships, you’ll receive a tracking number via email. Use this to check the status of your delivery until it arrives at your door.
Questions About Shipping?
If you have any questions about your order or shipping options, feel free to reach out to our support team at info@cherievale.com — we’re here to help and make sure your experience is exceptional.