Free shipping across Canada
30-Day easy returns
This turtleneck fits close enough to show the shoulders well, while still giving you enough room to wear it comfortably all day. The smooth, solid fabric holds warmth without feeling bulky, making it work for both casual days and smarter occasions.
Processing Time
Orders are prepared and processed within 1–3 business days. After your order has been dispatched, a confirmation email with tracking information will be sent to you.
Delivery Time
Standard shipping usually takes 3–7 business days, depending on your location within Canada. Deliveries to remote or rural areas may require additional time.
Once your order is on its way, you will receive an email containing your tracking number. You can follow your shipment through our website or via the tracking link provided.
Shipping is free on all orders within Canada.
30-Day Refund and Return Period
You can request a refund within 30 days after receiving your order. After these 30 days, refunds are no longer possible. Refunds will be made using the same payment method you used for your purchase. To start a return, please contact us at info@cherievale.com. For more information, click here.
Refund and Return Eligibility
Items must be unused and returned in the same condition as when you received them. Items that are damaged, missing parts, or not in their original condition (unless this is our mistake) cannot be refunded.
